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You must be 18 years or older to use KangarooOdds, Australia's premier sports betting platform.

Privacy Policy

Last Updated: May 2026

At KangarooOdds, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (KangarooOdds.com) or use our sports betting platform. We strictly adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

To provide you with a secure and compliant betting environment, we collect various types of information when you register, use our services, or communicate with us.

1.1 Personal Identification Information

  • Full name and date of birth (to verify you are 18+).
  • Contact details, including email address, phone number, and residential address.
  • Government-issued identification documents (e.g., driver's license, passport) required for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance.

1.2 Financial Information

  • Bank account details, credit/debit card numbers, and e-wallet identifiers.
  • Transaction history, including deposits, withdrawals, and betting activity.

1.3 Technical and Usage Data

  • IP addresses, device type, browser specifications, and operating system.
  • Log data, including pages visited, time spent on the platform, and interaction metrics.
  • Location data (to ensure you are betting from a permitted jurisdiction within Australia).

2. How We Use Your Information

KangarooOdds uses the collected data for the following essential purposes:

  • Account Management: To create, manage, and secure your betting account.
  • Transaction Processing: To securely process your deposits, wagers, and withdrawals.
  • Regulatory Compliance: To comply with Australian laws, specifically AML/CTF (Anti-Money Laundering and Counter-Terrorism Financing) regulations, and to prevent fraud or underage gambling.
  • Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
  • Marketing & Promotions: With your explicit consent, to send you personalized offers, odds updates, and promotional materials. You can opt out at any time.
  • Service Improvement: To analyze user behavior and improve the functionality and design of our platform.

3. Information Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We share data with trusted third-party vendors who assist us with payment processing, identity verification (KYC), fraud detection, and customer support. These providers are bound by strict confidentiality agreements.
  • Legal and Regulatory Authorities: We will disclose your information to law enforcement, sports integrity bodies, or government agencies if required by law, court order, or to report suspicious betting activity.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Data Security

KangarooOdds employs industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: All sensitive data (including payment details) transmitted between your device and our servers is encrypted using advanced TLS/SSL technology.
  • Access Controls: Strict internal access controls ensure that only authorized personnel can view your personal information.
  • Secure Storage: Data is stored on secure, encrypted servers located within compliant data centers.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Under Australian privacy laws, you have specific rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can update or correct inaccurate or incomplete information through your account settings or by contacting support.
  • Deletion: You may request the deletion of your account and personal data. Please note that we are legally required to retain certain records (e.g., financial transactions, KYC data) for up to 7 years under AML laws.
  • Marketing Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or adjusting your account preferences.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling essential cookies may limit your ability to use certain features of the KangarooOdds platform.

7. Changes to this Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact our Privacy Officer:

If you are not satisfied with our response to a privacy-related complaint, you may contact the Office of the Australian Information Commissioner (OAIC).